Privacy Policy
Last update: March 21, 2025
This privacy policy describes how California Motorcycles (From now on, the "site", "we" or "ours") collects, uses and disseminates your personal information when visiting or using our services, when making a purchase in california-motorcycles.com (From now on, the "site") or by communicating with us in any other way with respect to the site (collectively called, the "services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the services, either as a client, visitor of the website or like any other individual whose information we have compiled in accordance with this Privacy Policy.
Read the present privacy policy carefully.
Changes in this Privacy Policy
This privacy policy can be updated promptly to reflect changes in our practices or for any other operational, legal or regulatory reasons. We will publish the privacy policy reviewed on the site, update the "last update" date and take any other measure that the applicable law may require.
Collection and use of your personal information
To provide services, we collect And we have compiled during the last 12 months Personal information about you of a variety of sources, as indicated below. The information we collect and use varies depending on how interacts with us.
In addition to the specific uses established below, we can use the information we collect to communicate with you, provide or improve the services, comply with any applicable legal obligation, enforce the applicable service terms and protect or defend the services, our rights, those of our users and those of others.
Personal information we collect
The types of personal information that we get about you depend on how it interacts with our site and how our services use. The term "personal information" is used to refer to the information that identifies or describes individually, as well as the information that can be related or associated with you. The following sections describe the specific categories and types of personal information that we collect.
Information we collect directly from you
The information that sends us directly through our services can include the following:
- Contact details: Includes its name, address, telephone number and email.
- Order information: Includes its name, billing address, shipping address, payment confirmation, email address and telephone number.
- Account information: Includes its username, password, security questions and other information used for account security purposes.
- Customer Service Information: Includes the information that you choose to include in communications with us, such as sending a message through services.
Some characteristics of the services may require that you directly provide certain information about you. You can choose not to provide this data; However, this can prevent you from using or accessing these functions.
Information we collect about its use
We can also automatically collect certain information about your interaction with services (hereinafter, "Use data") For this, we can use cookies, pixels and similar technologies (hereinafter,"Cookies"). Use data may include information on how our site and your account, including device information, browser information, information about your network connection, IP address and other information about your interaction with services.
Information we obtain from third parties
Finally, we can obtain information about you from third parties, including sellers and service providers that can collect information in our name, such as: for example:
- Companies that support our site and services, such as Shopify.
- Our payment processors, which collect payment information (for example, bank account, credit or debit card information, billing address) to process your payment in order to prepare your requests and provide the products or services you have requested and, thus, to be able to fulfill our contract with you.
- When visiting our site, when you open or click on the emails that we send or interact with our services or ads, we, or the third parties we work with, we can automatically collect certain information through online monitoring technologies, such as, for example, pixels, web beacons, software developer kits, external libraries and cookies.
All information that we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the next section, Websites and third -party links.
Use of your personal information
- Provision of services and products. We use your personal information to provide services and, thus, fulfill our contract with you, which includes the processing of your payments, the preparation of orders, the sending of notifications related to your account, as well as with your purchases, returns, changes or other transactions, in order to create, maintain and administer your account, organize shipping, facilitate returns or changes, in addition to other characteristics and functionalities related to your account related to your account. We can also improve your shopping experience by allowing Shopify to link your account to other Shopify services that you choose to use. In this case, Shopify will process your information as established in your privacy policy and consumer privacy policy.
- Marketing and advertising. We can use your personal information for promotional and marketing purposes, such as sending promotional, advertising and email marketing, text message or postal mail, as well as to show products or services. This may include the use of your personal information to better adapt services and advertising both on our site with other websites. If it is a resident of the EEE, the legal basis of these data processing activities is of our legitimate interest for the sale of our products, in accordance with art. 6 (1) (f) of the RGPD.
- Safety and fraud prevention. We use your personal information to detect, investigate or take measures regarding possible fraudulent, illegal or malicious activities. If you choose to use the services and register an account, you will be responsible for keeping the credentials of your account safe. We strongly recommend that you do not share your username, your password or other details with anyone. If you think your account has been compromised, contact us immediately. If it is a resident of the EEE, the legal basis of these data processing activities is of our legitimate interest to maintain the security of our website, both for you and other clients, in accordance with art. 6 (1) (f) of the RGPD.
- Communications and service improvement. We use your personal information to provide customer service and improve our services. This is of our legitimate interest to be able to respond to you, as well as to provide effective services and maintain our commercial relationship with you in accordance with art. 6 (1) (f) of the RGPD.
Cookies
As with many other websites, our site also uses cookies. To obtain specific information about the cookies we use related to the operation of our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our site and our services (which includes remembering your actions and preferences), as well as to make reports and statistics and better understand the user's interaction with services (in our legitimate interest to administer, improve and optimize services). We can also allow third parties and service providers to use cookies on our site to better customize the services, products and advertising of our site and other websites.
Most browsers automatically accept cookies, but you can choose to configure your browser to eliminate or reject cookies through the controls of your browser. Keep in mind that eliminating or blocking cookies can negatively affect your user experience and can make some of the services, including certain general characteristics and functionalities, function incorrectly or stop being available. In addition, it is possible that the blockade of cookies does not completely prevent information with third parties, such as our advertising partners.
Our website also identifies the Global Privacy Control signal (GPC), which allows you to choose not to participate in certain uses or disseminations of your information. If your preference notifies us through the GPC signal, we will discuss said signal as a valid low application to not share/not receive advertising addressed for the associated browser or device and, if we can associate the device that sends the signal to a Shopify account, we will also apply the voluntary low application to the account. For more information about global privacy control, you can visit https://globalprivacycontrol.org/. Apart from the global privacy control, we do not recognize other signals of "not monitoring (DNT)" that can be sent from your web browser or device.
Dissemination of your personal information
In certain circumstances, we can disseminate your personal information to third parties for the purpose of compliance with contracts, legitimate purposes or other reasons under this Privacy Policy. Such circumstances may include the following:
- With suppliers or other third parties that provide services in our name (for example, IT management, payment processing, reports and data statistics, customer service services, cloud storage, preparation and shipping).
- With business and marketing partners to show advertising and provide services to you. Our business and marketing partners will use their information according to their own privacy notices.
- When you indicate, request or aware of any other way that we disclose certain information to third parties, such as, for example, to send products or through the use of social networks widgets or login integrations with your consent.
- With our affiliates or in any other way in the field of our business group, in our legitimate interest to direct a successful business.
- In relation to commercial transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (even respond to citations, registration orders and similar applications), enforce the applicable terms of service and protect or defend the services, as well as our rights, those of our users and others.
In the last 12 months we have revealed the following categories of personal information and confidential personal information about users for the purposes described above in "Collection and use of your personal information" and "Dissemination of your personal information":
| Category | Recipients categories |
|---|---|
|
|
We do not use or disseminate confidential personal information without your consent or with the purpose of deducting characteristics about you.
With your consent, we share personal information in order to participate in advertising and marketing activities as indicated below.
We have "sold" and "shared" (understanding these terms as defined in the applicable law) Personal information during the last 12 months in order to participate in advertising and marketing activities as indicated below.
| Personal information category | Recipients categories |
|---|---|
| Identifiers such as the name, email address and telephone number. | Commercial and marketing partners. |
| Commercial information such as products or services acquired. | Commercial and marketing partners. |
| Use data. | Commercial and marketing partners. |
Websites and third -party links
Our site can provide links to websites or other online platforms operated by third parties. If you follow links to non -affiliated or that are not under our control, you must review your privacy and security policies, as well as other terms and conditions. We do not guarantee or are responsible for the privacy or security of these sites, including the accuracy, integrity or reliability of the information in them. The information that you provide in public or semi -public sites, including the information you share on external social networks platforms, can also be visible to other users of the services and/or users of these external platforms, without limitation in terms of its use by our part or by that of third parties. Our inclusion of these links does not imply, by itself, any type of promotion of the content of said platforms or their owners or operators, except the release of services.
Children's data
The services are not intended for use by children, so we do not intentionally collect any personal information about children. If you are a father or guardian of a child who has provided us with your personal information, you can communicate with us through the contact details indicated below to request your elimination.
At the date of entry into force of this privacy policy, we have no real knowledge that we "share" or "sell" (understanding these terms as defined in the applicable law) Personal information of children under 16 years.
Safety and retention of your information
Keep in mind that no security measure is perfect or impenetrable, so we cannot guarantee a "perfect security". In addition, it is possible that the information you send us is not safe while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.
The conservation time of your personal information depends on different factors, such as, for example, if we need information to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all the rights listed below with respect to your personal information. However, such rights are not absolute, so they can be applied only in certain circumstances, which would allow us to reject their request in certain cases and as allowed by law.
- Right of access/knowledge: You may have the right to request access to the personal information we have about you, including the details related to the ways in which we use and share your information.
- Right of elimination: You may have the right to request the elimination of personal information that we keep on you.
- Right of correction: You may have the right to request the correction of the wrong personal information that we keep on you.
- Portability Right: You may have the right to receive a copy of the personal information that we keep on you and to request your transfer to a third party, in certain circumstances and with certain exceptions.
- Right to unsubscribe, shared use or sending advertising: It is possible that you have the right to request that we do not "sell" or "share" your personal information or that we choose not to process your personal information for the purposes of sending "directed advertising", as defined in applicable privacy laws. Keep in mind that if you visit our site with the signal of cancellation of the global privacy control enabled, depending on where you are, this will be treated as a request to cancel participation in the "sale" or the "shared use" of information for the device and the browser you use to visit the site.
- Processing restriction: You may have the right to request that we stop or restrict personal information processing.
- Revocation of consent: Whenever we depend on your consent to process your personal information, you may have the right to withdraw such consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. To do this, you can respond directly to our denial.
- Management of communication preferences: We can send you promotional emails and you can unsubscribe at any time through the option to cancel the subscription that is available in the emails we send. If it is discharged, we may still send us non -promotional emails, such as those related to your account or the orders you have made.
You can exercise any of these rights where it is indicated on our site or by contacting us through the contact details provided below.
Know that the exercise of any of these rights will not be a reason for any discrimination on our part. We may need to collect information from you to verify your identity, such as your email address or information about your account, before providing a substantial response to the application. According to applicable laws, you can designate an authorized agent to make applications in your name to exercise your rights. Before accepting requests from an agent, we will demand that you provide evidence that you have authorized said agent to act in your name. Likewise, we may need to verify your identity directly with us. We will respond to your application in a timely manner as required by the applicable law.
Claims
If you have any claim on how we process your personal information, contact us through the contact details provided below. If you are not satisfied with the answer we have provided to your claim, depending on where you live, you can have the right to appeal our decision by contacting us through the contact details indicated below, or to submit your claim before the local authority competent in the field of data protection. For the EEE, you will find a list of the authorities responsible for the supervision of data protection here.
International users
Keep in mind that we can transfer, store and process your personal information outside the country in which you live. Your personal information will also be processed with personnel and service providers of third parties and partners of these countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms, such as standard contractual clauses of the European Commission or any equivalent contract issued by the competent authority of the United Kingdom, as appropriate, unless the data transfer is made to countries that provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you want to exercise any of your rights, you can call us by phone, send an email to info@california-motorcycles.com or get in touch with us through address Nicolau Copernic 16 Nave A3, Oliva, V, 46780, ES.
For the purposes of applicable data protection laws, and unless the opposite is explicitly indicated, we are responsible for the data of your personal information.